Say No to Customers

Why It’s Important to Say No to Your Support Customers

How do you politely say “teaching you CSS and PHP is outside the scope of theme support” without sounding rude/unhelpful? — carrie dils (@cdils) August 4, 2014 I saw this tweet from Carrie some time last week, and the myriad of replies that followed. Everything from LMGTFY to simply explaining … [Read more...]

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Rob Neu and Audit WP Join WP Site Care

When you work with someone for long enough, on a lot of the same types of projects, eventually you reach a point where you casually start asking each other "why aren't we always building things together?" Those are the conversations I started having with Rob Neu a few months ago. Today I'm happy … [Read more...]

Flagship Logo

Introducing Flagship: Purpose-Built WordPress Themes

tl;dr: We're opening a WordPress theme shop the beginning of September. You can sign up to get on the pre-launch list for news and discounts here. As a service provider, it's always been a goal of ours to build WordPress products. From a business perspective it makes a lot of sense, and we've … [Read more...]

Genesis SEO Needs to Go Away

5 Reasons Why Genesis SEO Needs to Go Away

We love Genesis. We use it all the time and we encourage people to use it almost daily. Generally speaking, the Genesis framework is the most SEO-friendly WordPress theme framework on the market. It's got baked-in Schema.org data, semantic HTML5 markup, and a ton of great features that make doing … [Read more...]

Disable WordPress SEO Admin Columns

How to Disable WordPress SEO Admin Columns

I love WordPress SEO by Yoast. It's one of the plugins that I install on every site I work on and I recommend it to everyone who buys an audit from us. It's an amazing plugin and has pretty much every feature you could want for optimizing your blog SEO. The one thing that can be a little annoying … [Read more...]

SSL Security Warning

New SSL Warning from Google Webmaster Tools

We're seeing a number of emails coming in from Google Webmaster Tools users explaining that there's an issue with their SSL certificate. The subject line reads like this: [Webmaster Tools] Site host name, https://www.yourdomain.com, does not match your SSL certificate Subject Name It looks … [Read more...]

SiteGround Web Hosting Logo

Why We Chose SiteGround as our Hosting Partner

One of the questions we get asked a lot, is not only who we recommend for WordPress hosting, but who do we use ourselves. Over the past year we've been with a managed hosting partner, but we're in the process of making a change to a new provider. Within the next little while, all of the sites that … [Read more...]

Stonehenge

Here We Grow Again

In June of 2013 I left my job to pursue WP Site Care full time. The last nine months have been some of the most difficult and rewarding of my life. I've become no stranger to 16 hour work days, and work/life balance has sounded more like an internet buzzword than something that's actually … [Read more...]

Desk and macbook computer with mouse

The Best Places to Learn WordPress Online

We believe that educating our customers is one of the most important things we do. It empowers our clients, makes them smarter, and ultimately makes it so that we can focus more time on building our business and providing more value through our products and services. That's why I decided to compile … [Read more...]