Performance of the Best WordPress Hosting Companies Compared

When it comes to choosing the best WordPress Hosting, I’m bound and determined to find out which company is providing the most value. There are three major components that make up a great host in my opinion, and those are 1) Performance, 2) Knowledge, Speed, and Reliability of Support, and 3) Pricing and the overall product offering.

For this initial run, I compared several shared WordPress hosting companies. I plan to continue to add to this list and update it in 2014 as well so that people have a goto resource for choosing the best WordPress hosting company. Here are the hosts I’ve tested in no particular order:

Name Account Type Cost Per Month
Siteground SiteGround Startup $3.95
Inmotion Hosting Inmotion Hosting Power Plan $4.89
green-geeks-logo GreenGeeks Standard $3.96
A2 Hosting Logo A2 Hosting Premier $3.99
Bluehost Bluehost Standard Shared $4.95
Site5 Site5 HostPro $8.95
Media Temple MediaTemple Grid Server $20.00
Dreamhost DreamHost Standard Shared $7.95
Eleven2 Eleven2 S-200 $8.00
Arvixe Hosting Arvixe Hosting Personal Class $4.00
Hostgator HostGator* Hatchling $7.16
GoDaddy GoDaddy Deluxe $8.99

Today I want to take a look at how many of the top WordPress hosting companies measure up from purely a performance standpoint.

Now I’ll be the first to admit that having the fastest servers doesn’t make a host the best WordPress hosting company, but it certainly doesn’t hurt. If you’re looking for the best WordPress host for your website, the data here’s a great place to start your research.

So Who REALLY Has the Best WordPress Hosting?

If you’re just looking for our opinion, the best WordPress hosting companies for shared hosting on the market today are:

  1. Siteground
  2. InMotion Hosting
  3. Site5

Most of the hosts we evaluated performed pretty well, but those are the ones we consistently recommend to our customers and friends looking for affordable, fast WordPress hosting. If you’re interested in the data-driven reasoning behind our opinion, keep reading while I’ll break it down and explain how we ran our tests.

The Performance Testing Experiment

Testing speed and performance of servers in remote locations introduces some fun and interesting challenges. When I first set out to run these tests, I thought I’d run benchmarks for an hour or two and then be done and would be totally ready to crown the fastest performing WordPress host.

That wasn’t the case at all.

Eliminating as many variables as possible from the test ended up being a lot more work than I anticipated, but the end result is some seriously concrete data.

To run the tests I used a load testing service called Load Impact. Load Impact fires up an Amazon server that you choose, and begins to send traffic to the site, increasing slowly over a certain amount of time.

For this particular test I sent 50 users to a testing site, increasing from one user to 50 concurrent users, over the span of 10 minutes. 50 concurrent users is a nice baseline test for a shared host. Once you hit that benchmark on a fairly consistent basis, it’s probably time to start exploring VPS and Managed WordPress hosting options. Traffic increases steadily throughout the timeframe until 50 users are visiting the site all at the same time.

Here are some of the precautions I took to keep the tests as fair as possible, even though each of these sites are spread out all over the United States:

  • Each WordPress site is an identical install of WordPress 3.6 with the TwentyThirteen theme installed and a number of posts and pages (same number of posts and pages on every site).
  • I used the same domain name for every testing site with a different subdomain. I didn’t want the chance of any latency showing up in results because each testing site had a separate domain with a potentially separate registrar.
  • For all hosting accounts located on servers on the West Coast, I used a testing server located in Ashburn, VA. And for all hosting accounts living on servers on the East Coast, I used a testing server located in Portland, Oregon.
  • I did everything possible to make the physical distance traveled the same across all tests.
  • All caching and plugins were disabled on each site
  • Each test was run 5 times with the best result of each posted here.

Overall I ended up with a really nice set of data that gives some very good insight into which hosts make performance a priority, and which hosts have some work to do.

So Which Is the Best WordPress Hosting Company?

Without further ado, here’s what I found from each host. The green line represents the increase in traffic, and the blue line represents the response time of the site as traffic increases.

SiteGround

SiteGround was one of our top performers, and is especially impressive considering the $3.95 price point for their StartUp hosting tier. It does have a limitation of one website at that price point, but considering the average response time was ~700ms all the way to 50 concurrent users with no real hiccups, SiteGround offers a great value.

Testing Server Location: Dallas, TX
SiteGround Server Location: Chicago, IL
Max Response Time: 1.79 seconds
Minimum Response Time: 669.9 milliseconds

SiteGround Hosting Performance Score

Click here to see the full report from Load Impact

Bluehost

Bluehost’s performance was lackluster. As traffic increased so did response time, almost following the same steep climb. Even at lower user counts the response time jumped around quite a bit, ranging anywhere from 1 to 3.5 seconds with only 10 active users. As Bluehost approached the 20 user mark load times skyrocketed to over 10 seconds. They did come back down, but performance was still highly inconsistent with huge variances from one second to the next.

Testing Server Location: Ashburn, VA
Bluehost Server Location: Provo, UT
Max Response Time: 10.64 seconds
Minimum Response Time: 915.53 milliseconds

Bluehost Hosting Performance Score

Click here to see the full Bluehost report from Load Impact

Eleven2

Eleven2 is likely the smallest hosting company that we tested on this list, although I don’t have the date to confirm that. That said, performance-wise they do pretty well as a shared hosting provider. With site load times of just under a second throughout the entire test, Eleven2 isn’t a leader, but they’re definitely no slouch. The $8 per month price is only available when you pre-pay for a year.

Testing Server Location: Dallas, TX
SiteGround Server Location: Wichita, KS
Max Response Time: 2.01 seconds
Minimum Response Time: 898.61 milliseconds

Eleven2 Hosting Performance Report

Click here to see the full report from Load Impact

Site5

As noted above, because of a DNS propagation issue we actually made a mistake with one of our tests so we ran Site5 through the gamut again, and again they did very well. While their minimum response time was higher than initially reported, their max response time was lower than we initially reported. Throughout the majority of the ten minute load testing, Site5’s server response time stayed steady at 750ms to 1 second with only a handful of deviations.

Testing Server Location: Portland, OR
Site5 Server Location: Atlanta, GA
Max Response Time: 1.95 seconds
Minimum Response Time: 704.41 milliseconds

Site5 Hosting Performance Score

Click here to see the full Site5 report from Load Impact (Updated)

Inmotion Hosting

Inmotion Hosting’s scores really took me by surprise. With one of the fastest minimum response times, and by far the fastest max response time, InMotion stayed right around 600ms for the entire test, which is really impressive. The graph looks to have more hills and valleys than most, but that’s because it stayed so close to the median response time for the entire test. The variance from highest response time to lowest response time is roughly 388ms, which is the best in the group.

Testing Server Location: Portland, OR
InMotion Hosting Server Location: Washington DC
Max Response Time: 836.78ms
Minimum Response Time: 478.42ms

Inmotion Hosting Performance Chart

Click here to see the full Inmotion Hosting report from Load Impact

MediaTemple

MediaTemple Grid Server is a bit pricier at $20 per month than the other hosts featured in this post, but technically it’s still considered a shared host which is why we included it. While not boasting the fastest load times, aside from a strange hiccup at the very beginning of the test, MediaTemple was rock solid all the way to scale. Variances were 2-300 milliseconds but load times generally stayed at almost exactly 1 second, regardless of the number of users.

Testing Server Location: Ashburn, VA
Media Temple Server Location: Los Angeles, CA
Max Response Time: 4.54 seconds
Minimum Response Time: 934.07 milliseconds

MediaTemple Hosting Performance Score

Click here to see the full MediaTemple report from Load Impact 

A2 Hosting

A2 Hosting makes some pretty bold claims on their website, claiming 300% faster load times with WordPress. So do the results match the claim? A2 did pretty well overall, but definitely not 300% faster than the competition. Many of the hosts listed here which don’t even make claims to be WordPress hosts performed better. Their minimum load time of 455ms is definitely impressive, and it was only slightly higher than that when the test ended. Overall they had a strong showing.

Testing Server Location: Ashburn, VA
A2 Server Location: Ann Arbor, MI
Max Response Time: 1.12 seconds
Minimum Response Time: 455.17ms

A2 Hosting Performance Chart

Click here to see the full A2 Hosting report from Load Impact

HostGator

HostGator’s server performance looked a lot like a pattern you’d see from a healthy EKG, until it completely flatlined. The only problem is that for web performance, we don’t want to see a line with a a lot of ups and downs, flat lines are great unless they fall off the grid completely a la GoDaddy. While HostGator returned the fastest response time of any host, it’s a little misleading because the server had essentially quit at that point and then stopped responding completely. Basically it was one last hurrah before it called it a day.

*I was happy to see that my HostGator account was housed outside of the Provo, UT datacenter where Bluehost resides so we could get a more true host to host comparison.

Testing Server Location: Portland, OR
HostGator Server Location: Charlotte, NC
Max Response Time: 10.16 seconds
Minimum Response Time: 258.07 milliseconds

HostGator Performance Score

Click here to see the full HostGator report from Load Impact

Arvixe

Arvixe has been in the hosting business for quite a while servicing other open source communities like Joomla and Drupal, and have just started shifting their efforts to the WordPress space in the last year or so. Their results here are respectable. They aren’t blow your mind fast, but they do seem solid all the way up to the 50 concurrent user mark. They had one small spike, but it recovered very quickly and the server finished the test in heroic fashion.

Testing Server Location: Palo Alto, CA
Arvixe Server Location: Santa Rosa, CA
Max Response Time 2.93 seconds
Minimum Response Time 1.06 seconds

arvixe-hosting-web

Click here to see the full Arvixe report from Load Impact

DreamHost

While at a first Glance DreamHost’s results may seem inconsistent, you’ll notice that there are more bumps in the road because the extremes are much more controlled. So variances in a handful of milliseconds show up as jumps in the graph. Overall DreamHost was solid from beginning to end. It didn’t report the lowest lows, but it also kept things in check as traffic increased, without having massive jumps in response times. DreamHost had a strong showing.

Testing Server Location: Ashburn, VA
DreamHost Server Location: Los Angeles, CA
Max Response Time: 3.74 seconds
Minimum Response Time: 621.87 milliseconds

dreamhost-hosting-web

Click here to see the full DreamHost report from Load Impact

GreenGeeks Hosting

GreenGeeks didn’t do badly at all in the performance testing. After a big initial spike in response time, the server settled down and returned the sub one second response times that we like to see. There was a bit more variance throughout the test than we normally like to see, but nothing that would indicate any type of major issue. For the most part things were pretty solid.

Testing Sever Location: Chicago, IL
Green Geeks Server Location: Dallas, TX
Max Response Time: 4.7 seconds
Minimum Response Time: 571.33 ms

Green Geeks Hosting Web

Click here to see the full Green Geeks report from Load Impact

GoDaddy

GoDaddy surprised me in more ways than one. GoDaddy started at a blazing 483 ms response time, but once traffic hit 25 users, it essentially fell off the face of the earth. The report lists times of above 4 minutes, and that may be true, but it almost looks like the server became completely unresponsive or started rejecting connections. The load test reported a number of failed attempts to connect to the server. While GoDaddy shined at lower traffic levels, it fell apart completely as traffic passed the 25 user mark.

Godaddy reached out and ask that I clarify the results of their test. This is what they had to say:”We use a software security layer called Sentinel. Because of it’s conservative settings, the software detected the load test as a DoS attack since all the LoadImpact traffic was coming from one IP, and banned it for 5 minutes.”I believe they have thresholds set at a painfully low level if they consider 25 users a DDOS attack. That means one small business sharing an article internally could take down a site.

Testing Server Location: Ashburn, VA
GoDaddy Server Location: Phoenix, AZ
Max Response Time: 4.1 minutes
Minimum Response Time: 483.08 milliseconds

GoDaddy Hosting Performance Score

Click here to see the full GoDaddy report from Load Impact

So which shared WordPress hosting company performed the fastest?

Based strictly on the performance data from each webhost, there were three hosts that really stood out in the group. Each of the following hosts had an average page load time of below one second throughout the entire course of the test, all the way to 50 concurrent users. Stay tuned for the next update in early 2014 where we re-evaluate all of these options.

I’d love to hear your thoughts on any of the data you see here. Anything that stands out to you? Anything that surprised you?

Let’s talk it out 🙂

Disclaimer: All hosting accounts are owned and paid for by us.

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380 Comments

  1. casey strachan

    I am not a server expert by any stretch of the imagination. I have been a site5 user for many years, first on shared servers and after running into down times moving to vpn. In that time, consistently I have had email problems with clients up and down the West cost. Those problems namely being my company emails being flagged by other providers as spam because of site 5’s certificates or lack there of (if i am understanding things correctly) and then the corresponding days and weeks in which I could send no email to clients while their servers took me off the blacklist. So I was really pretty shocked to do my search today on best WordPress hosts to see your #3 site5 ranking. As it turns out, up time means nothing when you can’t communicate with clients or potential clients.

  2. David London

    I think this post needs to updated. In my experience, WPEngine and StackPress offer the best overall performance for WordPress sites. Their support team is very knowledgeable, so I can always count on them.

  3. Roberto Villalobos

    In my personal experience a2hosting is the worst webhosting company I have delt with in the last 15 years. Like you say on your review, they make some bold claims on their site but it’s mostly false claims.

    Support is really bad and the guys giving the support don’t seem to know what they are talking about and rely on the fact that most clients are not IT guys (They are not supposed to be) Luckily for me, I’m an Engineer and worked in IT for years so I was able to show to them detailed reports that proved that the server response time was too slow even for a test website with nothing on it. it was around 1.2 seconds.

    They gave me the running around for weeks, never provided any report that was showing some technical data and their reply was “I don’t see anything wrong with our server” I moved my website to another webhosting and Guess what? the server response time dropped immediately to 500 milliseconds.

  4. Robbins Hood

    In my personal experience, blue-host WordPress hosting is best and i have been using this services for five years. I have also used another services from Go Daddy. It is also good.

  5. Pawan Kumar

    In my personal experience bluehost service is good. For Indian bloggers, please go from Bluehost.com, that is recommended from my end.

  6. Jake

    For us siteground for WordPress worked as they also provide support if something goes wrong with our website.

  7. Dwayne Howard

    I cancelled my SiteGround account 10 minutes after I started using it.

    After using the internet for 21 years, SiteGround is the first site that doesn’t allow the user to create their own username. Instead, SG generated a meaningless username. I contacted their online support to be told there was no way to create a meaningful username. I had to ask for a supervisor because the tech I chatted with could not understand English.

    1. Josh

      I have used 2 different web host. Godaddy and Arvixe. Arvixe was pretty good until all of a sudden they just started sucking not just a little but a lot. Servers were down a lot customer support was no help and it just turned from a really good experience to a bad one.

      Godaddy is my current host and my wordpress website is so slow that I might as well print the screen and mail it to you because that would be faster. Honestly I’m not sure why companies sell services that just plan suck. My website is brand spanking new and trying to load one product takes forever.

      I am currently looking for a better host which is why I’m here. All I want is something that just works. I don’t want to be spammed with upgrade to the next level ads when 1 person is currently viewing my website. Honestly I am about to just go back to static web pages.

      1. Oliver

        ” I might as well print the screen and mail it to you because that would be faster.”… hilarious!

  8. Dmitriy

    Great article, thank you for sharing! From my experience: GoDaddy and HostGator have the worst support in the world. Start hosting packages can not withstand even a small traffic load and they block your website and ask you to change plan to more expensive. Can’t recommend these two companies even to my enemies

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