This package also includes all the Starter program features.
This package also includes all Starter and Specialized program features.
Does it matter which webhost I use?
It doesn’t matter at all. We’ve worked with dozens of different webhosts and have established great communication and rapport with many of them. We can definitely make some educated recommendations for hosting if you don’t have one already, but we’re happy to work with whoever you choose.
Do you give any discounts if I want you to manage more than one site?
Yes! We definitely give bulk discounts. Contact us for details. We also have some exciting new things coming for developers that will allow them to work strictly on design and development work while we manage all of the stuff that’s not as fun. Stay tuned!
How do I pay?
We accept all major credit cards including Mastercard, Visa, Discover, and American Express. After signup cards are auto-charged each month on a recurring basis until you decide to cancel or upgrade your plan. If you choose the invoicing option, you’ll be sent an invoice via email each month. Payment is due upon receipt of that invoice.
What if I want to cancel and move on?
Well, we really hope that never happens. But, if it did, we’d offer you a pro-rated refund for the current month, no questions asked (other than what we can do to improve). Cancellation requests can be submitted at wpsitecare.com/cancel. If your card happens to get auto-charged and you weren’t planning to renew. Don’t sweat it. Just get in touch with us as soon as possible and we’ll issue you a full refund.
Do you offer webhosting?
We don’t. We work closely with the webhost of your choice to make sure your site is operating at a high level. If you don’t currently have a webhost, we’d be happy to make recommendations based on our experience.
Can I upgrade my plan?
Of course. You can upgrade at any time. Just send us an email and one of our team will help you with the upgrade process.