Get pro WordPress tips or your money back!

Comparing The Best WordPress Hosting Providers in 2020

Believe it or not, your web host can make or break the success of your site. From loading speed to SEO strength, your host provider plays a critical role in how well your site runs, which is why choosing the right company from the start is crucial.

So, how do you know if you’re making the right choice? We can help. As top experts in our industry, we at WP Site Care know a thing or two about how to choose the best WordPress hosting provider.

In this comprehensive hosting article, we used a series of rigorous tests and qualitative evaluations to uncover which hosting providers are leading the pack in performance, uptime, customer support, and overall ease-of-use.

We reviewed 15 companies in all, and through these evaluations, we’re excited to share our pick for the overall best provider, as well as our top recommendations for budget-friendly options and the best option for developers. (You’ll also get a good idea of which web hosting companies to avoid.)

Here are our top 5 WordPress hosting picks at a glance:
Overall Best WordPress Hosting
Flywheel

Flywheel stood out among the competition with outstanding high performance benchmarks, 100% uptime during the 60 days we ran our tests, solid customer support, and a very easy-to-use customer portal with advanced functionality that didn’t feel overwhelming.

READ FULL REVIEW
www.getflywheel.com
  • $13.00 per month hosting plan
  • 5,000 Monthly Visits
  • 5GB of Disk Space
  • 20 GB of Bandwidth
  • Free SSL Certificate via LetsEncrypt
  • CDN provided by Fastly
Best Budget WordPress Hosting
GreenGeeks

GreenGeeks Hosting showed phenomenal performance at a very reasonable price point. Their commitment to being eco-friendly at this great value is another reason to look to GreenGeeks if you’d like to have a fast website without breaking the bank.

READ FULL REVIEW
www.greengeeks.com
  • $2.95 per month
  • Unlimited Storage
  • Wildcard SSL Included
  • Proprietary PowerCacher Included
Most User-Friendly Hosting Setup
SiteGround

Headquartered in Sofia, Bulgaria, SiteGround hosting came onto the WordPress hosting scene and started to make an impact around 2012. Their platform has experienced significant growth and matured in lots of ways, providing really nice tools to WordPress website owners and a very quick path for getting a site up and running quickly.

READ FULL REVIEW
www.siteground.com
  • $5.95 per month
  • 25,000 monthly visitors
  • 20 GB SSD Storage
  • Unmetered Traffic
  • Free SSL Certificate via LetsEncrypt
  • SiteGround Supercacher
  • Easy WordPress Installation
  • CDN Included
Another Great Budget-Friendly Host
Inmotion

Inmotion Hosting had a very strong showing at a reasonably low price point. At roughly half the cost of Flywheel, it stood up to the test with very respectable performance times and uptime and customer service that were definitely within acceptable ranges.

READ FULL REVIEW
www.inmotionhosting.com
  • $6.99 per month hosting plan
  • 20,000 monthly visitors
  • 40 GB SSD Storage
  • Free CDN Included
  • Free SSL Certificate
  • Staging Environment Included
Best Hosting for Developers
WP Engine

What really sets WP Engine apart from the pack is its robust set of developer tools, including the ability to create dedicated servers for development and staging automatically for each site on your plan. WP Engine also sets the bar for customer support among all the hosts that we evaluated. 

READ FULL REVIEW
www.wpengine.com
  • $25.00 per month
  • 25,000 monthly visitors
  • 10 GB SSD Storage
  • WordPress Staging Environments
  • Free SSL Certificate via LetsEncrypt
  • 50 GB Bandwidth via Global CDN

What Makes a GREAT WordPress Host?

Great WordPress hosting is made up of five key components. Over the years we’ve evaluated dozens of Hosting providers. We’ve seen hosting fads and features come and go, but there are five factors that are as important now as they were in the early days of WordPress.

1. Reliability

Having a Host Provider you can trust is crucial. Having a fast website is nice but becomes less important if your website is regularly crashing or offline. When your site is down, your business and earning potential are too. Even if your customers or visitors get frustrated with slower load times, they’ll have a bit more patience than if the website is completely unreachable.

When evaluating a web host, an uptime goal to reach for is what’s known as five nines, or 99.999% uptime (also known as High Availability). This isn’t commonly met by any WordPress hosts across all their clients, but it is something to strive for. If you’re seeing weekly or even monthly downtime on your website, it’s time to start shopping for something more reliable.

2. Performance

How fast your website loads is also vitally important. Beyond providing a great experience for your website visitors, Google has also begun factoring their PageSpeed algorithm into search engine rankings. That said, do you need a content delivery network? How many PHP workers is sufficient? Do you need a dedicated server or will cloud hosting solutions be enough?

Navigating the WordPress performance landscape can feel overwhelming but suffice it to say that if you’re running an online store the speed (or lack thereof) of your website will directly impact your total sales. We want to help you find the best and most consistent website hosting performance so you can delight visitors, rank well in search engines, and build your online business.

3. Support

Even the most well-structured and planned hosting infrastructure can still show cracks every now and again. The internet as a whole can be fragile at times and we all end up needing to submit support requests occasionally. A hosting partner with a knowledgeable and speedy support team can be the difference between constant frustration and peace of mind.

Even when things don’t go as planned, or there’s an unexpected outage, you can feel in control and know things will be ok when you have a trusted Support team who proactively communicates and puts together creative solutions on the fly.

4. Ease of Use

ou shouldn’t need to be making changes with your web host regularly, but when you do, it’s nice to be able to perform administrative tasks quickly and more efficiently. Many hosting companies now provide a dashboard that’s put together well and helps you do things like assign domains, create backups, create staging environments, install SSL certificates, and reset passwords.

Each hosting company includes dashboards at varying degrees of quality, and some use stock dashboards like cPanel or Plesk to give system administration control to hosting account owners. If you are someone who enjoys tinkering or are a power user of sorts, the Ease of Use component becomes a very important piece of the equation.

5. Pricing

Finding the most affordable or cheapest web host means you’re likely sacrificing one of the other hosting pillars, but the reality is cost is always a factor in our decision making.

If a hosting provider’s main value proposition is the lowest price, you can expect the reliability, performance, ease of use, and support are likely going to let you down. We recommend finding a few providers that score high in those areas, and then using price as a tiebreak to determine which web host is going to give you the most bang for your buck.

Our WordPress Hosting Evaluation Process

Because we’re obsessed with informing buyers and helping them make educated decisions, we’ve compiled a huge amount of data and simplified it into one massive resource that takes into account the reliability, performance, support, ease of use, and pricing of some of the most popular WordPress hosting companies.

Choosing Web Hosts to Evaluate

We included both shared WordPress hosting providers and managed WordPress hosting providers in our comparison. We did not evaluate free hosting options (such as WordPress.com), but we did take a thorough look at some of the most popular options. We gauge popularity from the hosting providers we see our clients use, conversations with industry colleagues, and social trends we follow.

The price points of the providers we evaluated start as low as $6 per month and go up to $50 per month on the high end.

There are still a number of providers that we plan to evaluate that aren’t included in this resource yet. We’ll add them as we collect sufficient data for our readers to make informed decisions.

Testing Each WordPress Host

We’ve run our own independent benchmarks on our own accounts using Pingdom and Google Pagespeed for measurements to keep everything consistent. We also account for geographical distance differences by running all tests from the location nearest the data center where the account is located.

We’ve been running persistent tests for over a year on many hosts, and for at least 30 days on each of the service providers that you’ll find in this article. We want to see how these companies perform over time because that paints the most accurate picture.

All of the accounts and services used for testing were purchased by us and in most cases without the hosts knowing that we were conducting tests (the exceptions were because we encountered some type of setup issue and had to contact support for guidance).

Publishing Our Findings

To share the findings of our web hosting review process, we decided to emulate the Wirecutter approach so that we could uncover the provider that is best for most people. (You’ll also get a good idea of which web hosting companies to avoid.)

2020 WordPress Hosting Provider Reviews

Flywheel Overall Best WordPress Hosting

www.getflywheel.com
  • $13.00 per month hosting plan
  • 5,000 Monthly Visits
  • 5GB of Disk Space
  • 20 GB of Bandwidth
  • Free SSL Certificate via LetsEncrypt
  • CDN provided by Fastly
Learn More

After all the dust settled and all the testing concluded, there was a clear winner in our best WordPress hosting for most people.

Flywheel stood out among the competition with outstanding high performance benchmarks, 100% uptime during the 60 days we ran our tests, solid customer support, and a very easy-to-use customer portal with advanced functionality that didn't feel overwhelming.

Getting started with Flywheel

The onboarding experience for Flywheel is incredibly smooth. We were up and running within minutes in a very straightforward launch experience. During onboarding, we were able to choose from several data centers across the world. Flywheel also boasts advanced billing features, like being able to add a website to an existing flywheel plan, or even transferring billing to a client before launching the website.

People are really going to like using the Flywheel customer portal and all that it has to offer.

Flywheel uptime

During our ninety days of testing, Flywheel had five minutes of downtime, compared to zero minutes during our previous testing period.

Flywheel uptime and performance January 1, 2020 - March 31, 2020

It had an average server response time of 457, and never took longer than 559ms to respond. These are very respectable first response times, and the tight range of response times is an indication of a stable platform, definitely something we like to see.

Flywheel customer support

Flywheel still seems to be getting their bearings a bit on the live chat side of things, but we're definitely encouraged by the trend. Response times were faster than our previous 24-36 hour hold times (significantly), but in 2 different live chat scenarios our interactions were escalated to a traditional ticket.

We're looking forward to seeing this part of Flywheel's offering continue to grow.

Flywheel performance benchmarks

Flywheel was a web performance shining star. With all of the tests we used the default server/WordPress configuration provided by the web hosting, and what we saw out of the box from Flywheel was impressive.

Over ninety days we tested Google PageSpeed, DOM Load Time, Onload Time, and Content Size from 3 global data centers in Virginia, London, and Sydney.

There wasn't any change to the content size during any of our testing since we didn't modify the sites at all during the testing window. However, we did find that the default installations from one host to another did have different-sized footprints, so we'll include the content size in the results.

From Q4 2018 to Q1 2019 we saw a 2% performance increase on our test hosting account.

Performance During Q4 2018

Google PageSpeed Onload Time Content Size
88 642 ms 415.22 kb

Performance During Q1 2019

Google PageSpeed Onload Time Content Size
89 623ms 415.22 kb

Performance During Q1 2020

Google PageSpeed Onload Time Content Size
89 711ms 415.22 kb

Get Started with Flywheel

SiteGround Most User-Friendly Hosting Setup

www.siteground.com
  • $5.95 per month
  • 25,000 monthly visitors
  • 20 GB SSD Storage
  • Unmetered Traffic
  • Free SSL Certificate via LetsEncrypt
  • SiteGround Supercacher
  • Easy WordPress Installation
  • CDN Included
Learn More

Headquartered in Sofia, Bulgaria, SiteGround hosting came onto the WordPress hosting scene and started to make an impact around 2012. Their platform has experienced significant growth and matured in lots of ways, providing really nice tools to WordPress website owners.

Getting started with SiteGround

The onboarding experience with SiteGround was good but not great. The billing portion of the sign-up process feels somewhat disconnected from the rest of the account management tools, but we still had a website up and running within an hour of signup. We did have to contact support to launch our website, but it was a misunderstanding on our part, and not the fault of SiteGround. They were quick to help us resolve the issue on a live chat.

The SiteGround dashboard makes everything accessible, but it does feel a bit dated. I believe the customer portal design is still the same as when we did our tests in 2013, so it's probably time for an update. Overall, the experience with SiteGround was solid with no real issues to speak of.

SiteGround hosting uptime

SiteGround had 99.97% uptime in 3 months which was exactly the same as the previous quarter. This period that spread across 3 separate short outages as opposed to one longer outage last quarter. This is solid uptime, especially for a relatively inexpensive option.

SiteGround uptime and performance January 1, 2020 - March 31, 2020

The average response time was 695ms with a max response time of 846ms. This is slower than both Flywheel and Inmotion, but still a very strong showing. Again, the times didn't fluctuate too drastically, which is a good sign in terms of platform stability.

SiteGround customer support

SiteGround support was very helpful and knowledgeable each time that we spoke with them. Their live chat typically had operators available in under five minutes, and we never had to escalate a case. The first person to answer was able to resolve our issues each time.

They have a strong knowledgebase of self-serve articles and considering the majority of their team is from Bulgaria, I've always been impressed with their English fluency. My only criticism of SiteGround's support is that they bury the options for submitting tickets and starting live chats behind a series of confirmation pages and other visual tricks. Once you get used to their system then submitting a chat/ticket is relatively straightforward, but it's not intuitive.

SiteGround performance benchmarks

While SiteGround wasn't the fastest host in the bunch, it was still incredibly respectable at well below a 1 second load time.

Performance during Q4 of 2018

Google PageSpeed Onload Time Content Size
74 772 ms 606.37 kb

Performance during Q1 of 2019

Google PageSpeed Onload Time Content Size
76 810 ms 606.37 kb

Performance during Q1 of 2020

Google PageSpeed Onload Time Content Size
81 715 ms 606.37 kb

Get Started with SiteGround

GreenGeeks Best Budget WordPress Hosting

www.greengeeks.com
  • $2.95 per month
  • Unlimited Storage
  • Wildcard SSL Included
  • Proprietary PowerCacher Included
Learn More

GreenGeeks is our second new addition to the list for 2019 and they also had a really solid showing.

Getting started with GreenGeeks WordPress hosting

The onboarding experience with GreenGeeks was more or less forgettable, which is a good thing in my assessment. It was very straightforward and what we’ve come to expect from most cPanel providers. We were up and running in a short amount of time, and their server software was up to date with modern versions available.

GreenGeeks uptime

They have had two total site outages with a total downtime of 10 minutes in our testing, good enough for a 99.99% uptime. 10 minutes in a 3 month period is negligible for most sites and could be attributed to issues related to DNS or other environmental factors beyond the control of GreenGeeks.

GreenGeeks Website Performance January 1, 2020 – March 31, 2020

Their server response times were impressive with a max response time of 555ms and an average response time of 392ms. Very impressive benchmarks.

GreenGeeks customer support

GreenGeeks has support via email, phone, and live chat. And in both of the cases that we opened we found their support to be friendly and helpful. We didn’t required escalation for either ticket and had initial response times of under an hour in both scenarios. Overall the support experience with GreenGeeks was what we’ve come to expect.

GreenGeeks performance benchmarks

GreenGeeks didn’t disappoint on the performance front either, scoring better than many of their much bigger competitors. Their total onload time was 811ms which puts them in the top half of the pack in terms of pure performance.

Performance during Q1 of 2019

Google PageSpeed Onload Time Content Size
84 811ms 503.25 kb

Performance during Q1 of 2020

Google PageSpeed Onload Time Content Size
88 410ms 503.25 kb

Get Started with GREENGEEKS

Inmotion Another Great Budget-Friendly Host

www.inmotionhosting.com
  • $6.99 per month hosting plan
  • 20,000 monthly visitors
  • 40 GB SSD Storage
  • Free CDN Included
  • Free SSL Certificate
  • Staging Environment Included
Learn More

Inmotion Hosting had a very strong showing at a reasonably low price point. At roughly half the cost of Flywheel, it stood up to the test with very respectable performance times and uptime and customer service that were definitely within acceptable ranges.

Getting started with Inmotion Hosting

The onboarding experience with Inmotion Hosting is a bit clunkier than Flywheel, but it gets the job done. Inmotion had the most thorough account validation process of any hosts we tested, which required speaking with someone on the phone before the account could be activated. This was a relatively smooth process, and certainly makes sense as a spam-prevention measure, but it did slow things down.

Inmotion Hosting's AMP dashboard is serviceable and I found it relatively easy to navigate, but it did lack the polish of Flywheel's interface. Although that's true of every hosting company we tested. Management of services on the hosting server itself occur on an extremely common cPanel interface.

Inmotion Hosting uptime

Inmotion had 99.99% uptime over the last 3 months compared to %99.70 in the previous quarter. It had 3 total outages that lasted a total of 15 minutes, a nice improvement over our last tests! Uptime was a place we saw room for improvement for InMotion last quarter and they came through.

InMotion Hosting uptime and performance January 1, 2020 - March 31, 2020

The average response time was 261ms with a max response time of 363ms which is the fastest of any of the providers that we tested. The response times were blazing fast, even beating out even all of the managed providers in the space.

Inmotion Hosting customer service

Inmotion Hosting has an incredibly robust knowledgebase, making the self-serve portion of their support extremely useful. Creating a ticket required a separate username and password, which I always find to be a point of friction, but once we were able to submit a support request, we received a quick reply (under an hour) with a resolution included.

This trend continued for three separate support tickets.

We also took advantage of Inmotion Hosting's chat support, which has us talking with a support agent in under two minutes. They were very helpful and our issue was resolved within 10 minutes.

Inmotion Hosting performance benchmarks

Not only was Inmotion our top budget pick for WordPress hosting, but it was the fastest web hosting with extremely fast page load times.

Performance during Q4 2018

Google PageSpeed Onload Time Content Size
79 455 ms 550.57 kb

Performance during Q1 2019

Google PageSpeed Onload Time Content Size
80 428 ms 550.57 kb

Performance during Q1 2020

Google PageSpeed Onload Time Content Size
81 440 ms 550.57 kb

Get Started with Inmotion

WP Engine Best Hosting for Developers

www.wpengine.com
  • $25.00 per month
  • 25,000 monthly visitors
  • 10 GB SSD Storage
  • WordPress Staging Environments
  • Free SSL Certificate via LetsEncrypt
  • 50 GB Bandwidth via Global CDN
Learn More

WP Engine is the first host we evaluated at a more premium price point, and honestly, it's a tremendous value with a Starter plan at $35.00 per month. One thing that really sets WP Engine apart from the other hosts we evaluated is its robust set of developer tools, like the ability to create dedicated servers for development and staging automatically for each site on your plan. We didn't really evaluate specific features of each host this time around, but in that regard, WP Engine really stands apart from its competitors.

Getting started with WP Engine

I really liked the onboarding experience with WP Engine. Like most processes on their platform, I found getting started was a clear process from beginning to end. I didn't encounter any issues getting started, but I really liked how live chat help was available on every screen in the hosting environment in case I ran into issues.

I have previous experience with the WP Engine interface so I was able to get around easily, and I believe it'd be the same for any new users to the platform as well. Everything important is in a conspicuous place with more advanced options available by drilling deeper into menus.

Overall, getting started with WP Engine was a breeze. Maybe even a joy!

WP Engine uptime

WP Engine had 99.99% uptime in 2 months with two five minute outages reported. In fairness, the actual downtime was probably even less than 10 minutes, but the uptime check intervals run every five minutes. Overall the uptime on the server was extremely solid.

WP Engine uptime and performance January 1, 2020 - March 31, 2020

Even more impressive was the tight performance ranges, with an average response time of 524ms and a max response time of 621ms. An 80ms variance on either side of the average is fantastic.

WP Engine customer support

WP Engine set the bar for support among all the hosts that we evaluated. Every interaction we had with support was fast (first response was almost always under a minute), delightful, and closed with a resolution on our first try. It was clear that the support staff was well-informed around WordPress specifically, and not just hosting and servers.

With regards to customer support, WP Engine is in a league of its own.

WP Engine performance benchmarks

WP Engine was a small let down when it came to performance. It was still very fast, but I was hoping for better considering the really strong showing with the server response times and unmatched support.

Google PageSpeed Onload Time Content Size
79 1.05 seconds 546.25 kb

Performance during Q1 of 2020

Google PageSpeed Onload Time Content Size
81 1.02 seconds 546.25 kb

Get Started with WP Engine

GoDaddy Most User-Friendly Hosting Setup

www.godaddy.com
  • $9.99 per month
  • 100,000 monthly visitors
  • 75 GB storage
  • 1-click testing site
Learn More

When we ran our benchmarks in 2013, GoDaddy had problems. Not just with our tests, but their hosting in general was in total disarray, with confusing offerings and outdated software/server stacks. It was really a mess.

Fast forward five years and GoDaddy has made some impressive strides with their WordPress hosting products. There are still gaps and room for improvement, but it's important to acknowledge the progress they've made, especially at their size.

Getting started with GoDaddy WordPress hosting

This was the part of our evaluation that stood out the most to me. After signup, getting our first WordPress site setup was very easy. I definitely couldn't have said the same of GoDaddy from five years ago. It was also refreshing to see that GoDaddy has support for the latest server software such as PHP 7.2.

We had our first site setup and ready to test in under 30 minutes, and the experience was very intuitive. It appears that GoDaddy has revamped their entire customer portal and it shows in how easy it was to use. One thing that really struck me in using their redesigned customer portal was how they keep the most critical actions easily available no matter where you are in the dashboard.

GoDaddy uptime

GoDaddy greatly improved their previous uptime going from %99.73 to 99.99%. It had two outages of 5 minutes.

GoDaddy uptime and performance January 1, 2020 - March 31, 2020

Their page load times also significantly increased with an average response time of 392ms and 555ms max load time, respectively.

GoDaddy customer support

GoDaddy has instructions for live chat support in their documentation, but the two times we submitted support incidents, live chat wasn't available. I'm not sure if it isn't included in our plan, or if it wasn't available at the time, but it would have been a nice addition.

With live chat unavailable, our only option was phone, which has pros and cons. We had an 18 minute wait time on our first call, and a more reasonable 6 minute wait time on our next call. Waiting on hold is never fun, but once the call begins, it is nice to speak with a human who can usually help resolve things.

For both of our support cases, the technician resolved the issue on the first attempt.

GoDaddy performance benchmarks

GoDaddy's performance benchmarks improved over the last quarter but were still surprisingly slow considering the fast server response times. GoDaddy earned the reward for second slowest page load times.

Performance during Q4 of 2018

Google PageSpeed Onload Time Content Size
79 4.07 seconds 533.25 kb

Performance during Q1 of 2019

Google PageSpeed Onload Time Content Size
76 3.37 seconds 533.25 kb

Performance during Q1 of 2020

Google PageSpeed Onload Time Content Size
75 3.51 seconds 533.25 kb

Get Started with GoDaddy

HostGator

www.hostgator.com
  • $5.95 per month
  • 100,000 visitors
  • Daily Backups
  • Unmetered Storage Space
  • Free SSL Certificate
  • Free domain name
Learn More

HostGator's WordPress-optimized offering is relatively new in this space as well. Their first iteration of Optimized WordPress hosting was released in 2015. The price per visitor (according to their claims of 100,000 visitors) is among the lowest of the hosts we tested.

Getting started with HostGator WordPress hosting

Where MediaTemple's interface was minimalist, the interface for HostGator was almost non-existent. I respect the decisions, not options philosophy in programming, but this hosting environment's dashboard had me feeling handcuffed.

HostGator dashboard

I find the HostGator dashboard confusing. There are only eight possible choices to make in the dashboard, and three of them are upsells for other products and services. The whole experience feels very restrictive.

Confusing dashboard aside, we were able to get the site up and running without any issues.

HostGator uptime

HostGator did well in the uptime category, scoring a 99.95% uptime with 40 total minutes of downtime. Considering the downtime intervals are at least five minutes each, the total downtime may have been even less than 40 minutes.

HostGator uptime and performance January 1, 2020 - March 31, 2020

The average server response time at HostGator was 916ms with a Max response time of 1.57 seconds. There's a full second variance in server response time, and as you can see from the graph, response times were very inconsistent through the full two month period.

HostGator customer support

We contacted HostGator support on 3 separate occasions through live chat and each time the agent was helpful and quick to respond to our requests. I was impressed that HostGator offers a "share your screen" option for support. That isn't something we've seen from any other host.

HostGator performance benchmarks

HostGator ended up toward the bottom of our performance benchmarks, but it wasn't our worst performer.

Performance during Q1 of 2019

Google PageSpeed Onload Time Content Size
64 1.17 seconds 549.6 kb

Performance during Q1 of 2020

Google PageSpeed Onload Time Content Size
66 1.24 seconds 549.6 kb

Get Started with HostGator

DreamPress

www.dreamhost.com
  • $19.95 per month
  • 100,000 visitors
  • 30 GB SSD Storage
  • Free SSL Certificates via LetsEncrypt
  • Daily backups
  • Free domain name
Learn More

Dreamhost introduced its DreamPress product a few years ago and have been working on iterative improvements ever since. There are multiple tiers of DreamPress and we used the entry tier at $19.95 per month for our testing. DreamPress is generous with their storage space at 30 GB.

Getting started with DreamPress WordPress hosting

Dreamhost has a totally unique dashboard and onboarding experience which I liked. It's clearly a "from scratch" hosting platform, which is becoming rarer these days. Everything with the onboarding went smoothly except for the SSL certificate setup.

By default, Dreampress comes with a self-signed SSL certificate pre-installed. I had to manually toggle the SSL certificate to LetsEncrypt. It wasn't a problem, but it was very different than anything I've experienced with other hosts. Now that I know that toggle exists I'll breeze right through that piece of site setup next time.

DreamPress uptime

This quarter Dreamhost improved their uptime substantially getting to 99.79%, which was 11 hours fewer of downtime. It's still much higher than it should be but it was encouraging to see some improvement.

Dreamhost uptime and performance January 1, 2020 - March 31, 2020

When it was online, DreamPress' performance benchmarks matched up really well against the competition, with a 501ms Average response time and an 615ms Max response time. This was a 24% improvement over their previous quarter.

DreamPress customer support

It was DreamPress's support team that showed me the LetsEncrypt and self-signed certificate toggle so I could setup our testing site to load over https. They helped me in a live chat and were friendly and quick to reply.

Since our initial contact with DreamPress support, it appears that a new system has been put in place to guide users through documentation and other potential solutions before actually opening a ticket or live chat.

I understand that hosting companies need to put measures like that in place to help control the firehose of requests, but as someone who only contacts support when absolutely necessary, I really don't like the trend of putting obstacles in front of customers to talk to support.

DreamPress performance benchmarks

DreamPress ended up right in the middle of the pack in terms of performance with page load times right around 1 second.

Performance during Q4 of 2018

Google PageSpeed Onload Time Content Size
77 1.05 seconds 525.15 kb

Performance during Q1 of 2019

Google PageSpeed Onload Time Content Size
79 902ms 525.15 kb

Performance during Q1 of 2020

Google PageSpeed Onload Time Content Size
81 948ms 525.15 kb

Get Started with DreamPress

MediaTemple

www.mediatemple.net
  • $20.00 per month
  • 250,000 visitors
  • 50 GB SSD Storage
  • Unlimited Data Transfer
  • WordPress Staging Sites
Learn More

MediaTemple's managed WordPress hosting boasts 250,000 monthly visitors, which is almost 10x the next closest host. We don't know if it's actually capable of supporting 8,000 daily visits or not, but that claim definitely stood out to us at this price point. MediaTemple is also very generous with disk space, providing 50GB.

Getting started with MediaTemple WordPress hosting

MediaTemple's sign-up flow was very straightforward and they provide a very "bare bones" dashboard with just enough options to get things done, and no more. I'd describe their hosting environment's dashboard as "minimalist."

Launching the site was especially easy. All I had to do was add a new domain name, and then could easily toggle between the temporary URL generated by MediaTemple and the primary domain. It's a really slick system.

MediaTemple uptime

MediaTemple had 10 outages lasting a total of an hour for a 99.96% uptime on our testing server. It's a pretty significant improvement over the six hours of downtime they reported last quarter.

The average response time at MediaTemple was 374ms with a max response time of 508ms. This puts MediaTemple near the top of the list for server response times.

MediaTemple customer support

MediaTemple's customer support was average. We had two conversations and one ended with us being directed to "our developer," which was kind of comical, and the other had a long wait time before we received assistance from a very helpful support tech who helped us reset our SFTP credentials.

Obviously, these isolated incidents aren't necessarily a reflection of their customer support as a whole, but based on our limited experience there are much better support departments at competitors.

MediaTemple performance benchmarks

I was beyond shocked when I saw the performance benchmarks for MediaTemple. I expected much faster load times. Initially I thought the test may have been broken, but we checked and rechecked. 4.27 seconds was the average load time based on 3 geographic locations and 4 checks per day for 60 days. Our Q1 of of 2020 benchmarks showed that while this time did go down, it was still taking 3.81 seconds to complete a full page load.

These benchmarks make MediaTemple the slowest web hosting that we tested. I know that GoDaddy and MediaTemple do share infrastructure, so seeing very slow times on both does make sense, but it was surprising nonetheless.

Performance during Q4 of 2018

Google PageSpeed Onload Time Content Size
79 4.27 seconds 537.55 kb

Performance during Q1 of 2019

Google PageSpeed Onload Time Content Size
81 3.89 seconds 537.55 kb

Performance during Q1 of 2020

Google PageSpeed Onload Time Content Size
80 3.81 seconds 537.55 kb

Get Started with MediaTemple

Bluehost

www.bluehost.com
  • $29.95 per month
  • Unlimited Storage
  • Free SSL Certificates
  • Daily backups
  • WordPress Staging Sites
  • Jetpack Premium Included
Learn More

Bluehost is up next with their WordPress optimized hosting. In an interesting turn of events, the plan we chose for Bluehost was actually the most expensive of all of the hosting plans that we tested. Traditionally Bluehost has been near the bottom in terms of cost, and they still have some very budget-friendly plans, but we specifically wanted to try their more premium offering for these tests.

Getting started with Bluehost Optimized Blogger

After signing up with Bluehost, we ran into two pretty significant issues as we tried to launch our website. The first was probably due to our unique circumstances, but it's also good to know. The site we were launching was at a unique subdomain, and we learned that Bluehost's free SSL certificates don't work on non-www subdomains. I confirmed this with their support chat. Because of this, I wasn't able to serve this testing site over https like all the others.

The other issue I encountered during onboarding was a combination of challenges with the 'Coming Soon' plugin that Bluehost pre-installs and their caching. I "launched" the site, but the coming soon page generated by the WordPress plugin wouldn't go away. After clearing the cache within WordPress and making sure my browser caches were empty, the 'Coming Soon' page was still showing. I contacted support again and was instructed to "wait for the cache to clear". Several hours later, I was able to see the standard homepage, but it certainly wasn't the onboarding experience I was hoping for with a WordPress-optimized product.

Bluehost uptime

Bluehost had 99.98% uptime which was a short fall from grace over their previous score of 100% uptime. Their uptime was still really solid.

Bluehost uptime and performance January 1, 2020 - March 20, 2020

When it comes to server performance the Bluehost service we purchased didn't do well at all. The average response time of 1.3 seconds and max response time of 1.52 seconds are the slowest of any of the hosting companies we tested. It was exactly on par with their previous quarter. In fact, almost identical from a server response standpoint.

Bluehost customer support

We interacted with Bluehost customer support on several occasions for various items, through live chat each time. Bluehost has a nice self-serve documentation area, but unfortunately, it was missing documentation specific to the plan we chose. Or at least I wasn't able to track it down.

When we contacted Bluehost support for live chat, we waited twenty minutes to speak to an agent on one chat, and twelve minutes on another chat. In both cases it required quite a bit of coaching from us to help the agents understand the issue so we could start working toward a resolution.

Bluehost performance benchmarks

The most surprising metric for me was Bluehost's performance scores. I was very surprised by the slow performance especially considering the top-of-category price. My assumption is that the WordPress plugins and other items that ship in the Bluehost WordPress installer must slow things down. I could be wrong about that, but I also wasn't able to come up with a better explanation for the slowness.

Performance during Q4 2018

Google PageSpeed Onload Time Content Size
79 1.53 ms 631.79 kb

Performance during Q1 2019

Google PageSpeed Onload Time Content Size
80 1.61 ms 631.79 kb

Performance during Q1 2020

Google PageSpeed Onload Time Content Size
82 1.35 ms 631.79 kb

Get Started with Bluehost

Pressable

www.pressable.com
  • $25.00 per month
  • 200 GB SSD Storage
  • 60,000 pageviews
  • Free SSL Certificates via LetsEncrypt
  • Daily backups
Learn More

Pressable was another early player in the Managed WordPress hosting space. It went through a few rough years and was acquired by Automattic in 2016. Since then, they seem to have improved stability quite a bit and are introducing more and more hosting products, such as specialized WooCommerce hosting.

At $25.00 per month, it all into mid-tier pricing, but certainly not the most expensive.

Getting started with Pressable WordPress hosting

The onboarding experience at Pressable was straightforward and I didn't encounter any issues. The hosting environment's dashboard feels plain and unfinished in some places. However, I didn't ever feel lost or like I was in the wrong place. So if plainness translates to easier to use, I'm totally fine with that.

One thing that I saw from Pressable that was a nice touch is the ability to set MX records for email with one click for popular providers like G Suite. I'd love to see more hosts add that ability.

Pressable uptime

Pressable had 99.93% uptime with eight total outages that lasted a total of 2 hours. This was an improvement over the previous quarter so it was good to see. This score is pretty middle-of-the-road in terms of uptime.

Pressable uptime and performance January 1, 2020 - March 31, 2020

The average response time was 650ms with a max response time of 825ms. Performance was good and seemed to be influenced very little by increases in traffic.

Pressable customer support

Pressable's knowledgebase was fine, but I found it lacking compared to a lot of the other premium providers. Documentation was particularly lacking for more advanced WordPress topics. Even the articles referencing their own customer dashboard typically had screenshots of an old interface.

Pressable's email and live chat support were both decent, but not overwhelmingly great. Our live chat experience was later changed to a ticket for follow up and resolution, and when we submitted an email, our first reply was roughly 2.5 hours later during US business hours. Not horrible by any means, but certainly an area where we'd like to see some improvement.

Pressable performance benchmarks

Pressable improved by an additional 30% over their previous performance benchmarks which was a really nice step forward. The improvements from the Automattic acquisition appear to be shining now.

Performance during Q4 of 2018

Google PageSpeed Onload Time Content Size
79 1.99 seconds 545.59 kb

Performance during Q1 of 2019

Google PageSpeed Onload Time Content Size
81 1.65 seconds 545.59 kb

Performance during Q1 of 2020

Google PageSpeed Onload Time Content Size
85 1.05 seconds 545.59 kb

Get Started with Pressable

A2 Hosting

www.a2hosting.com
  • $9.31 per month, with a 30-day money-back guarantee
  • Unlimited Websites
  • SSL & SSD included
  • Proprietary Turbo boost
  • Unlimited email accounts
Learn More

A2 Hosting is a new addition in 2019 and they've shown early on they're a strong contender in the space. We have them in the middle of the pack now but with what we've seen so far we won't be surprised watch them continue to climb. Their first showing was impressive.

Getting started with A2 Hosting

Like many of the other providers on this list A2 Hosting using their own flavor of cPanel for site management, so we were familiar with the sign up process. We liked how during onboarding we were able to choose their optimized (Turbo) flavor of WordPress, or exactly what comes from WordPress.org. Many other hosts force their optimized stack on users.

We were up and running very quickly with no noticeable hiccups to speak of. It was a great experience getting started. Kudos to A2 for slick onboarding.

A2 Hosting Uptime

100% uptime (one of only 2 in the entire list) and impressive benchmarks.

A2 Hosting uptime and performance January 1, 2020 - March 31, 2020

Server response time was very good with a 680ms max response time and an average of 434ms.

A2 Hosting customer support

A2 has lots of avenues to get in touch with their support, including an extensive self-serve knowledgebase. They support email, phone, and live chat support.

We opened two separate support cases with A2 and the technician resolved the issues on the first attempt in both cases.

A2 Hosting performance benchmarks

As I mentioned earlier A2 did extremely well in our benchmarks and we're looking forward to watching them continue to push the competition forward.

Performance during Q1 of 2019

Google PageSpeed Onload Time Content Size
81 702ms 440.25 kb

 

Performance during Q1 of 2020

Google PageSpeed Onload Time Content Size
80 732ms 440.25 kb

Get Started with A2 Hosting

iThemes

www.ithemes.com
  • $11 per month hosting plan
  • 20 GB Storage
  • 80,000 monthly visits
Learn More

iThemes hosting just launched this year, making it the newest hosting company in our group. It's built on LiquidWeb's infrastructure and we decided to put it to the test because it was a very attractive price point for what seems like a strong value.

The platform showed its youth in our testing, both in terms of maturity of the customer admin area, as well as overall performance and stability.

Getting started with iThemes hosting

We had to do a decent amount of troubleshooting to get our site launched on iThemes. Our configuration was a bit unique since we were using Cloudflare, but it's certainly not an uncommon configuration. iThemes wouldn't allow us to change the domain name of our website in the customer area because it needed to detect that the IP address was pointing to iThemes first.

iThemes hosting uptime

After some back and forth with support (who was very helpful) we were able to change the domain name by disabling the proxy at Cloudflare. It wasn't a big hurdle, but it did sour the initial experience.

iThemes scored 100.00% on uptime with zero outages. This is a massive improvement over the previous quarter when over six hours of downtime were recorded. This huge improvement paired with their high performance overall has moved them up the ranks from their previous position.

iThemes uptime and performance January 1, 2020 - March 31, 2020

iThemes is doing very well on the performance side of things with a max response time of 680ms, and an average response time of 538ms, iThemes was among our top performers in terms of pure performance. They also beat their own performance scores from the previous quarter by almost 20%!

iThemes hosting customer support

We had two different interactions with iThemes support and in both scenarios, we were helped by knowledgeable staff who were able to help us get to a resolution quickly. In both cases, we got a reply with a solution in under an hour. Unless I missed it, iThemes only has email-based support, which isn't ideal. That said, if the team has made a habit of closing cases on the first reply, then it's probably ok.

iThemes hosting performance benchmarks

iThemes performed very well, especially considering it's $9.00 per month price point. To rank fifth overall in performance with the third lowest price is impressive. Once the platform has some time to mature, iThemes may end up being a heavyweight value.

Performance during Q4 of 2018

Google PageSpeed Onload Time Content Size
81 815 ms 533.94 kb

Performance during Q1 of 2019

Google PageSpeed Onload Time Content Size
83 640 ms 533.94 kb

Performance during Q1 of 2020

Google PageSpeed Onload Time Content Size
81 684 ms 533.94 kb

Get Started with iThemes

READ MORE WORDPRESS HOSTING REVIEWS

Final Thoughts: Which Hosting Company is Right for You?

Here are some of our key takeaways after evaluating all of these WordPress hosting packages:

  1. Today’s website hosting landscape is highly competitive, which is great for consumers.
  2. Flywheel is indeed the best provider for most people. Individuals and small businesses will find tremendous value in what they have to offer, and their hosting platform is truly a joy to use.
  3. WP Engine is the best hosting service for developers of this testing group. WP Engine’s tools and support are both phenomenal.
  4. Inmotion Hosting and GreekGeeks are both fantastic, budget-friendly options.
  5. Bluehost was a disappointment. Lackluster support team and mediocre performance aren’t what I would have expected from the most expensive option.

Which WordPress hosting companies are you loving now? Who did we leave out that we can include in our next update? Hit us up in the comments, we are always looking for new hosting plans to review!

Need a Little Extra Guidance on Choosing a WordPress Host?

If you’re indecisive or having trouble knowing which WordPress host is best for your website and business needs, fill out the form below. Whether you run an eCommerce site, deal with high traffic bursts, or manage a membership website, someone from our team knows how to help you out.

    Is there anything about your website that may be considered a special case?

*This page contains affiliate links. If you click on certain links on this page we may earn a commission. Earnings do not impact our research or findings. Read our affiliate disclaimer for details.

Enjoy this post? Never miss another one.

41 Comments

  1. Heeren Tanna

    i thought Flywheel was only good for local environment . didint knew they offer hosting as well.

    was actually looking for how to use AWS for wordpress hosting but found it to be expensive + they have lot of different pricing which is not easy to understand unless you are a developer.

  2. Emily Jones

    Hi Ryan, Thanks for sharing the in-depth hosting reviews. Mine is expiring next month. Your great guide will help me pick the best.

  3. Raj Kumar

    Hi Ryan,

    Good to see in motion in this list, I am using Inmotion hosting for a long time, and In terms of customer support it’s perfect for bloggers or a business owner.

    But their renewal price is a little bit high in comparison with other’s, They also offer free advertising credit for Yahoo and Bing. I would recommend it to 9/10.

  4. Jack

    Hey Ryan,

    Nice review. We are in the process of moving our WordPress website to a new host. This post helped to make our decision quickly.

  5. Dorve UX

    Hi Ryan, this is a very useful post, but I agree with the other comments about Kinsta. Anyway, thanks for sharing! 🙂

  6. Amos Struck

    Hi Ryan.. Loved your post. SiteGround and GreenGeeks are excellent choices. Haven’t heard great things about BlueHost recently

  7. Azam Jafri

    This was a great article that provides an insight on the best hosting provider companies with good customer support. Really appreciate, Thanks for the sharing.

  8. Vanessa Fuhrmann

    Crazy how there’s no mention of Hostinger in the list. They have many great options for hosting WP and the uptime does not disappoint. I can’t say I like their design, as it’s a bit clustered and tacky, but that’s a small price to pay to get an overall amazing service when compared to the many other options. Check it out.

  9. SK dalai

    Nice article sir… By this article I like the go daddy hosting plan which is in 10$ so I want to buy this.. Thank you so much for sharing this informative article….

  10. Ali

    I really appreciate that you didn’t just review the dirt-cheapest shared options. Thank you

  11. Web Development Company

    This article is a great resource for comparing hosting companies and hosting plans. Thanks for putting all of this information together into one place. I personally use A2 web hosting and WP-Engine and am extremely satisfied with both services. They have great features and the costs are more than reasonable for such reliable web hosting services.

  12. Saurabh

    Hi Ryan,

    Good to see inmotion in this list, I am using Inmotion hosting from a long time and In terms of customer support it’s really good for bloggers or a business owner.

    But their renewal price is a little bit high in comparison with other’s, They also offer free advertising credit for Yahoo and Bing. I would recommend it to 9/10.

  13. Alex Furfaro

    Siteground has been my number one go to hosting for the last 2 years. I don’t think I’ve ever noticed a website go down, great tools for optimizing page speed, a Free SSL and support that helps me fix my issues typically under 15 minutes.

    I couldn’t recommend them more but… I’m going to have to check out a few new ones mentioned here because of your reviews. Customer Service is usually the deciding factor for me since I’m usually working on server type tasks in off-peak hours to not disturb client sites. We’ll see how things go with Flywheel and iThemes.

  14. Bellan

    Thank you for the thorough article, Ryan! It’s true that every customer has specific requirements and needs. That’s why one host may be perfect for one client, while another host may be good for another person. There are people, who look for quality services at an affordable price, while others prefer to give more money but to get fully managed hosting solutions. As an owner of a relatively average-sized business, I am currently using a WordPress shared hosting plan by BGOcloud. This solution turned out to be perfect for me, as it not only includes plenty of great features, but the price of the plan is very attractive as well.

  15. Richa Agrwal

    Great article. As someone have just starting out in the world of blogging, I need all the tips I can get. I am so grateful for some simple, easy to implement advice.

  16. Muhammad Waqas

    Inmotion is one of worst hosting when it comes to support. I used their service twice and left twice in tears. “Often” their hosting goes down for hours and they don’t even bother to respond and its their culture.

  17. Aamir Wisal

    Amazing work. Please keep continue your good work and keep posting these interesting articles.this post is very helpful.Appreciate it for this grand post.I think the subject matter here is real superb.I have been examinating out some of your articles and it’s pretty clever stuff.I neeed to to thank you foor this wonderful read.
    Thanks you shared great content.keep it up

  18. Mike

    Thanks for sharing about the best wordpress hosting.
    I am digital marketing expert and i have 3 website that hosted on bluehost. all site working fine with great support..

  19. David Innes

    I really appreciate that you didn’t just review the dirt-cheapest shared options. Thank you! On the other hand it’s a little chaotic trying to make sense of the apples-to-oranges approach. Plus, I guess, you didn’t choose Kinsta. Which I’m sure is also a fine product even though I’ve never heard three people independently and exclusively endorse it before.

    On the other hand at one point you said “We didn’t really evaluate specific features of each host this time around, but in that regard, WP Engine really stands apart from its competitors.” I can’t say I’m very excited by WPEngine’s interface and I’ve been noticing a decline in performance from them over the last year or so vs. clients on other hosting platforms.

    1. Ryan Sullivan

      Great thoughts and thanks for sharing your experience with WP Engine too, David. The nice thing about this article is that it’s going to be a living/breathing thing which we’ll update often. We’ve got lots of great plans for it in the future! When hosts improve or fall behind, we’ll make sure that’s clear here 🙂

  20. Dan

    I really can’t take this seriously until you add Kinsta. It’s such an obvious inclusion that my first thought was that other affiliate programs must pay more, or someone at your company has personal beef with Kinsta, or one of the other companies that go head to head with Kinsta (Flywheel, WP Engine) is paying you to not include them. All of these sound unlikely but not including Kinsta is like reviewing fast food chains and missing out McDonalds and then saying “well there’s lots of fast food chains”. Sure but come on…

    1. Ryan Sullivan

      Hey Dan, appreciate the feedback! I don’t know that I agree with the Kinsta/McDonalds analogy. Kinsta is still relatively new in the space compared to a lot of these providers. But we will include them in a future update! None of your other suspicions are accurate.

  21. Torben Heikel Vinther

    You can’t be serious! It is correct that there are many hosting choices out there, but Kinsta has been there a long time enough to prove that they are at least as good as FlyWheel (if not better) and way better than WPengine. But maybe you just want to give the other children in the class a head start before Kinsta raises the bar 😉

  22. Dusan

    No KINSTA (kinsta.com)!? Really!? They are, like, THE BEST of all of those on the list!

    1. Ryan Sullivan

      Dusan this is a first iteration. There are so many choices and we had to start somewhere. We’re going to keep updating this article every few months. Kinsta is definitely on our radar!

      1. Ahmad Awais

        Ryan, nice review — couple really great choices here.

        But yes, you gotta include Kinsta in there. I stand behind that hosting company. The support offered by Kinsta is just amazing, it’s probably the best in the WP Community. I’ve seen a massive (~200%) speed and hence traffic/SERP improvement just by moving to Kinsta.

        Let me know if you’d like to chat about Kinsta. And no, I have no affiliation with them. I am just a happy supporter of their platform. I don’t work for Kinsta.

        Peace! ✌️

Leave a Reply

You have to agree to the comment policy.