Privacy Notice

* Updated February 2, 2017 *

Privacy Policy for WP Site Care, LLC (“we” and “us”)

Scope of this Policy

We understand you care about how information about you is collected and used. We are committed to protecting the privacy of individuals who interact with us. This Privacy Policy describes our privacy practices for our website and, as applicable, to other resources we link to.

Form submission information

You may choose to provide us information when you fill out a form on the website or otherwise contact us. When you do so, we collect information that identifies you personally. For example, we may collect your name, company name, address, email address, phone number, position, title, and similar information.

Use of cookies

Through the use of first-party and third-party cookies, web beacons, and similar technologies, we receive and store certain information about how you use our websites and when you visit them. This includes information that your browser or device sends to our servers whenever you visit one of our websites. Your browser or device may tell us your internet protocol (IP) address used to connect your computer to the Internet, and connection information such as browser type, version, language, time zone setting, browser plug-in types, operating system, and type of device you are using. When you visit our websites, your browser may also tell us information such as the actions you take on our website, the page that led you to our website and, if applicable, the search terms you typed into a search engine that led you to our website.

Buttons, tools, and content from other parties

Our website includes content that links to other companies’ services (e.g., a Facebook “Like” button). We may collect information about your use of these features. In addition, when you see or interact with such content, some information from your browser may automatically be sent to the other company. Please read that company’s privacy policy for more information regarding its use of that information. Our website also includes links that will direct you away from our website to third-party websites (e.g., billingportal.com). By accessing those third-party websites, you will be obligated to comply with their respective privacy policies and we encourage you to read them carefully.

Social networking pages

We maintain our own pages on multiple social networking sites and may collect information when you interact with these sites.

Online advertising

When we advertise online, we collect information about which ads are displayed to you, which ads you click on, and on which web page the ad was displayed to you.

User postings

You may choose to provide personal information through your public participation in our open communications tools or other interactive webpages (e.g., blogs, comments, etc.). Such information may be available to anyone who has access to the website.

Use of the information we collect

We use the information we collect about you to:

  • Provide you website content and other services, support, or information you have requested
  • Operate and improve our websites and diagnose related problems
  • Personalize our websites and communications to your likely interests and needs
  • Send you business messages
  • Send you information about us, special offers, and similar marketing information
  • Conduct market research about our customers, their interests, and the effectiveness of our marketing campaigns
  • Display personalized ads to you across the Internet
  • Combine information we collect about you with other public or private information sources in order to provide you with communications that may be relevant to you
  • Contact you via telephone to discuss our services and related offers with you

Subscription information

From time to time, we provide information to our customers and potential customers in the form of electronic newsletters / updates. When you subscribe to these updates, you will be added to our mailing list and will receive announcements and information about us. These will be emailed to the address(es) that you provide when you subscribe.

Sharing information collected by us

We work with companies that help us run our business. These companies may provide services such as delivering customer support, processing payments, and sending emails on our behalf. In some cases, these companies may have access to your personal information as required to help us run our business. They are not permitted to access or use your information for their own purposes.

We may also share your personal information:

  • When you have consented to the sharing
  • With companies affiliated with us
  • With our resellers and other sales partners
  • When we are required to provide information in response to a subpoena, court order, applicable law, government statute, regulation or other legal process
  • When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our websites against attacks, or to protect customers, users or our property and security
  • To the extent necessary to meet national security, law enforcement, or public interest requirements
  • If we merge with or are acquired by another company, we sell one of our websites or business units, or all or a substantial portion of our assets are acquired by another company. In those cases, your information may be one of the assets that is transferred
  • When we hire companies to help us market our websites and services and provide you with information and offers related to us, including displaying ads to you across the Internet

Information security and storage

We understand that the security of your personal information is important. We provide reasonable administrative, technical, and physical security controls to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, despite our efforts, no security controls are completely fail proof and we cannot ensure or warrant the security of your personal information. Your personal information and data files are stored on our servers and the servers of companies we hire to provide services to us.

Reviewing, updating or deleting your personal information

You have the ability to accept or reject cookies and similar technologies through your web browser settings. You can also use your web browser settings to prompt you each time a cookie is offered. Please review the instructions provided by the provider of your web browser for more information.

You may also submit a request to us to review, edit, or delete your personal information by emailing your request to hello@wpsitecare.com. We will assist you with your request once your identity has been verified.

We will retain your personal information for as long as necessary to provide you with the websites and services you are eligible to use or as needed to comply with our legal obligations or enforce our agreements. For example, we may retain certain records for legal or internal business reasons, such as fraud prevention. Some of your information may also remain on backup systems, in compliance with applicable law.

Opting out of our communications

You may opt out of receiving certain communications by unsubscribing from the marketing, mailings or newsletters you no longer desire. To unsubscribe, please follow the “Unsubscribe” instructions that are contained within the email, newsletter, or other communication that we send to you.

Changes to this Privacy Policy

Occasionally, we may change or update this Privacy Policy to allow us to use or share your previously collected personal information in a materially different way. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.

Questions or concerns

If you have any questions related to this Privacy Policy, please email us at hello@wpsitecare.com.